Club Noos FAQ
You can sign up for free via this link or automatically when making a purchase in our webshop by creating an account.
Tip: Log in to your account regularly for exclusive deals, extras, and to keep track of your points. That way, you’ll get the most out of Club Noos!
You earn 1 point for every €1 you spend at Studio Noos. You can also earn extra points by creating an account, following us on social media, or reaching a new level.
Log in to your account. Your current points balance is displayed in the top bar of the website. In the ‘Club Noos’ menu, you’ll also find your earned points, current level, and any “pending” points. You can also view your balance under ‘Orders’.
Club Noos has three levels, based on your spending over the past year:
Level 1: €0 – €149 spent
Level 2: €150 – €249 spent
Level 3: €250 or more spent
The higher your level, the more exclusive the perks—like extra points per purchase or early access to sales.
Make sure you're logged in. During checkout, you can convert your points into a voucher via the dropdown menu. Please note there’s a minimum spend per voucher:
- €10 voucher: minimum spend of €60
- €15 voucher: minimum spend of €65
- €20 voucher: minimum spend of €70
Points are valid for 12 months from the date they are earned. Vouchers are valid for 3 months after issue. After that, they expire automatically.
If you return an item, the associated points will be deducted. If you used a voucher on the returned product, the voucher value will be converted back into points in your account.
Your level is automatically updated once you’ve reached the required spend. You’ll keep this level for 12 months. If your spending drops below the threshold during that period, you may move down a level.
Yes, these are the minimum amounts:
- €10 voucher: minimum spend of €60
- €15 voucher: minimum spend of €65
- €20 voucher: minimum spend of €70
- 100 points = €10 voucher (minimum spend €60)
- 150 points = €15 voucher (minimum spend €65)
- 200 points = €20 voucher (minimum spend €70)
Check if you meet the minimum spend requirements:
- €10 voucher: minimum €60
- €15 voucher: minimum €65
- €20 voucher: minimum €70